This article is a continuation of “Turn a 40 hour week into 30 and stay profitable – Part One” If you haven’t done so yet, we recommend reading the first article to get a better context when reading this one.
Finally, you need to compare your personal log with those of your employees and evaluate the data you collected. Notice where you spent your time and what other staff in the office were doing with their time. Some of the questions you should ask yourself are:
- Is much of your time being spent on a task that you have assigned to someone else?
- Do you have more than one person working on a particular project or job?
- Are you or one of your staff constantly covering for another employee?
- Do you experience continuous interruptions throughout the day? If so, is there one particular “offender?”
- Are you interrupted for the same type of issue time after time after time?
- Have you found yourself having to repeat instructions often?
- Does the log show that you or your staff are unable to fully complete one task before moving on to another one?
- Does the office have a number of half-completed projects that have been abandoned?
- How does the amount of time you spend with patients compare to the amount spent on administrative and/or management duties?
- Do you spend time finding out if your requests have been complied with?
- How much time do you spend solving problems for your employees?
Whether you are in a large or small practice, assigning specific duties to your staff members and training them, so they can perform those duties competently is one of the keys to controlling your time and your income. Keeping time logs for a week is a simple way to document the information that you will need to reorganize and streamline your office. Knowing what to look for and why you should look for it is critical to your evaluation and any subsequent changes you make.
Your time log project may reveal troublesome areas. However, if you do not have access to workable office communication procedures, systems for evaluating your employees’ job performances, time-tested office policies, job descriptions or training formats for every position, and formulas to help you determine how to manage your finances, you are going to be operating at a disadvantage and solutions may not be so easily discovered or implemented without having the above knowledge. If after you complete your weekly log, and you run into any specific issue where you are unable to find a solution, feel free to give us a call at 1-800-695-0257 or fill out the form below.