Ken DeRouchie
How Do You Hold Employees Accountable For Their Positions?

How Do You Hold Employees Accountable For Their Positions?

Surveys show that workers are happiest when they are productive and are contributing to the success of the group in which they work. To boost morale, efficiency and longevity of workers, one must: understand the importance of one’s production, know exactly what one is...

Generating New Patients by Using Surveys

Generating New Patients by Using Surveys

How do you market for new patients in a cost efficient and effective manner? Starting with internal marketing is always the best approach­, as it produces the most cost effective return, which is of utmost importance in managing a practice. Surveys are one method of...

Marketing and Promotion Ideas for Your Practice

Marketing and Promotion Ideas for Your Practice

In my nearly 23 years of delivering practice management training and consulting, I’ve found that of all of the marketing techniques available, properly asking for referrals is easily one of the most useful marketing and promotional ideas for your practice. There are...

How to Set Reminders for Continual Services (Recall)

How to Set Reminders for Continual Services (Recall)

Whether you are using an automatic reminder system, or it is someone's job function to send out reminders; or a combination of both. The below information will be highly beneficial to increase your appointments scheduled, reactivating clients/patients and having them...