The goal of The Practice Solution Magazine is to provide practice owners with practice management information that will assist them in achieving success.
Ensuring Your Office Gets Paid It is the responsibility of the accounts manager to sit down with the patient/client and work out the best financial arrangement within the framework of the policies of your office. Bear in mind that the ideal plan would be one that...
How can you expand if your staff are stressed out? Staff bickering and personality conflicts can be a major source of stress in an office, knowing how to deal with it can be extremely useful. If you let employee situations go on for too long, bad things happen and you...
These days most business owners are aware of sexual harassment and the need for having policies and employee training on this type of conduct. But sexual harassment is only one form of workplace conduct that any practice must do everything possible to prevent. There...
All of the information we’ve written about on proper hiring and training procedures in this and past issues of The Practice Solution are based upon several key issues: a) to have the most productive office possible you have to have a team of good staff, working well...
Our readership, for the most part, is made up of privately owned health care practices in the dental, veterinary and optometric fields. It is not uncommon for them to occasionally hire outside vendors to do sporadic work here and there. Therefore we want to help you...
One of the key areas that we’ve helped practice owners with is office policy. In this article we’ll present some ideas on what you can include in an office policy having to do with vacations. The importance of having and using office policies that cover the rules,...
Marketing is a vital part of the management of any business, whether a health care practice or any business in general. Implementing successful marketing actions that help increase the number of new patients/clients as well as help facilitate the retention of existing...
You can’t control the economy, but you can control your practice. By: Ken DeRouchie I have recently been interviewing doctors around the country regarding how the economy has been affecting their practice and what they have been doing to keep their practice...
As an employer and a manager, I long ago learned the value of keeping up to date on the ever -changing rules of doing business in my home state. Recently, I was presented with a concern of an employee that wanted to take maternity leave from work as afforded to her by...
“My employee was late 3 times in the last 2 weeks. Per our office policy, I am supposed to suspend her for one day with out pay. We are really busy this week and I really need her to work. What should I do?” The problem that you have here is not uncommon. Unless you...