Articles
The goal of The Practice Solution Magazine is to provide practice owners with practice management information that will assist them in achieving success.
Setting New Employees up for Success
Practice owners bring on new employees for a variety of reasons. Often, when practices are undergoing expansion in production and income, they require increased staffing. Or, due to poor past hiring procedures, practice owners find that they have to replace employees who are poor performers. There is a natural attrition rate as well when a staff member moves out of town, gets a higher-paying job, etc.
Many past Practice Solution articles have been written on numerous aspects of our successful hiring procedures, including testing, how to conduct proper interviews, how to weed out unqualified candidates, legally acceptable and unacceptable questions to ask, etc.
How Surveys Help Grow and Strengthen Your Practice
Are you as confident in your ability to get a steady flow of new patients into your practice as you are in your ability to provide high quality technical care?
You should know that successful marketing follows a proven technology that, when applied correctly, will get results with the same predictability that you get clinical results on your patients.
Build a Stronger Practice with Clear, Written Office Policies
In order to function most effectively as a team, agreements must be known and adhered to for smooth, efficient coordination and cooperation. This is also known as “policy.” As long as people know what the rules of the activity are, and those guidelines are clearly presented as being in the best interest of the activity, the policies will be followed, resulting in a smoother operating environment.
Why Performance Evaluations are Essential for Practice Growth
Performance evaluation is viewed as a process to ensure a high quality of service to the patients and clients of the practice by fostering personal and professional growth of the staff.
A performance evaluation does not necessarily mean that the employee will be receiving an increase in pay. That is not the purpose for the review and should be addressed as a separate issue at another time. This way the evaluation is not linked to a pay raise.
Is Poor Communication Quietly Killing Your Practice?
Why do some practices seem to run smoothly while others struggle with confusion, bottlenecks, and constant interruptions?
One of the key elements of a successful practice is its level of communication.
This communication level is not just how people talk to each other. “How” is important, but there is more to it than that.
Stop Wasting Hours on the Wrong Applicants — Here’s a Better System
Finding a new employee is a very time consuming process. To consolidate efforts and streamline the initial stage of the interview and selection process, have all of the applicants who meet the basic criteria…
The Role of an Effective Office Manager
The primary function of the Office Manager is to accomplish the goals and purposes of the practice as determined by the owner. The Office Manager should assist the owner in developing policies that forward the purpose of the business as a whole…
Referrals: Your most Powerful Growth Tool
In my nearly 23 years of delivering practice management training and consulting, I’ve found that of all available marketing techniques, properly asking for referrals is the most effective. There are several reasons for this…
Building the Foundations of a Successful Practice
Most doctors, when starting their practices, miss some of the basic actions that should be established prior to opening. An owner of a healthcare practice should always, as a first step, work out the following basics…
How You Can Monitor Productivity
Knowing how to monitor and measure productivity objectively is the underlying secret of success for any practice or business. No doctor would decide on a treatment plan without properly…
Practice Marketing: Internal and External
There are two channels or vectors for marketing your practice. The first is internal, the second is external. Internal deals with dissemination and promotion within your practice…
The Office Manager: Driving Practice Growth and Efficiency
The Office Manager is a key staff member in any private practice. A well-trained, positive and experienced Office Manager is worth his or her weight in gold…
Tips for Hiring People During the Pandemic
The biggest issue practice owners have shared with us since the start of the pandemic has been the inability to hire new staff. Many offices that we’ve spoken to…
How to Guarantee a Satisfactory Retirement Fund
It is never too early in your career to start funding your retirement. You may only be one day out of school, but you should be thinking about and planning out a retirement fund. We have found from our surveys that…
10 Steps You Must Do Before Selling Your Practice
The factors that make your practice salable include a good management team, steady profits, patient/client loyalty, a solid reputation, predictable transferability and…