Articles

The goal of The Practice Solution Magazine is to provide practice owners with practice management information that will assist them in achieving success.

Turn a 40+ hour week into a 30 hour week and stay profitable

Turn a 40+ hour week into a 30 hour week and stay profitable

Dealing with staff can often be a confusing and complex subject.  Certainly if a staff member was overtly unwilling, refusing to do what was expected, gossiping, constantly complaining and so on, this is a staff member you wouldn’t tolerate. On the other hand…

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The Responsibilities of Managers and Staff

Dealing with staff can often be a confusing and complex subject.  Certainly if a staff member was overtly unwilling, refusing to do what was expected, gossiping, constantly complaining and so on, this is a staff member you wouldn’t tolerate. On the other hand…

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Resolving Negativity in Your Office

Since dealing with staff bickering and personality conflicts can be a major source of stress in an office, knowing how to deal with it can be extremely useful. When you let employee situations linger too long…

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How to Handle Confrontation With Your Staff

A very common confession I hear when I analyze practices is that the executive isn’t good with confrontation and thus lets things slide when they shouldn’t.  I want to address this issue for a number of reasons:

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Leadership Attributes and Management Qualities

Leadership Attributes and Management Qualities

As a practice owner, you should be asking yourself the following questions objectively:

Am I a good leader?
Do I run from conflict?
Am I able to motivate my staff?
Is my office harmonious or is it filled with conflict?
Does my staff “own” their jobs, or do they just punch in and out?
Do I ever feel that my staff is “holding me hostage”?
Am I running my practice? …or is my practice running me?

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What Are the Four Components of Great Service?

What Are the Four Components of Great Service?

There are Four Components of Great Service. Great service to your patients/clients is one of the most important factors required to build a successful and thriving practice. Under the heading of great service, you will find the following key components…

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