It would be wonderful if employees never make mistakes and always do a perfect job. But we’re all human so what do you do when a staff member messes up and how do you correct him?
The goal of The Practice Solution Magazine is to provide practice owners with practice management information that will assist them in achieving success.
It would be wonderful if employees never make mistakes and always do a perfect job. But we’re all human so what do you do when a staff member messes up and how do you correct him?
It is very wise to have a bonus plan for staff in operation in your office. If you reward staff for increasing their production and the production of the practice, they will naturally want to continue to do that, and the whole staff will tend to operate much more as a team.
One of the key elements in running a successful practice is the actual communication level of the practice.
With private practice ownership already a challenging environment, how do you cope with the sense of overwhelm?
In order to function most effectively as a team, agreements must be known and adhered to for smooth, efficient coordination and cooperation. This is also known as “policy.” As long as people know what the rules of the activity are, and those guidelines are…
One of the most common problems doctors want help with is dealing with canceled or rescheduled appointments, you can control this.
Collecting on past due accounts is a function that the Accounts Manager will find herself/himself having to do. Any contact with a patient/client, even under these circumstances, should be…
More than 88% of consumers today consider credible online reviews equal to a personal referral. Properly managing your online reviews is more important than ever.
COVID-19 has changed the healthcare profession forever, with practice owners feeling exposed to threats within and outside the clinic. The good news is that, with the right strategies, you can fly past competitors whose slow response time is crippling their ability to deal with issues as they arise.
Those patients/clients who do not pay cash at the end of their appointment must be billed through the mail.