The goal of The Practice Solution Magazine is to provide practice owners with practice management information that will assist them in achieving success.
The primary function of the office manager is to accomplish the goals and purposes of the practice as determined by the owner of the practice. The OM should assist the owner in developing policies that forward the purpose of the business as a whole…
It would be wonderful if employees never make mistakes and always do a perfect job. But we’re all human so what do you do when a staff member messes up and how do you correct him?
This series will go over how a termination decision should be made, how the organization handles problems before making a termination and how to convey the news for a constructive face-to-face termination. There are specific guidelines when terminating because all of...
Performance evaluation is viewed as a process to ensure a high quality of service
Ensuring Your Office Gets Paid It is the responsibility of the accounts manager to sit down with the patient/client and work out the best financial arrangement within the framework of the policies of your office. Bear in mind that the ideal plan would be one that...
All of the information we’ve written about on proper hiring and training procedures in this and past issues of The Practice Solution are based upon several key issues: a) to have the most productive office possible you have to have a team of good staff, working well...
The personal interview represents the basic process to use for selecting the best available person for a job. Relying on the interview process for finding the right person demands that the interviewer possesses the necessary expertise for planning and conducting an...
It’s amazing how prevalent issues involving hiring and firing personnel can be across a spectrum of vocations. As probably the only practice management publication that conducts ongoing surveys of doctors in various healthcare professions, our surveys continue to...