Articles

The goal of The Practice Solution Magazine is to provide practice owners with practice management information that will assist them in achieving success.

Office Manager Purpose

The Office Manager is a key staff member in any private practice. A well-trained, positive and experienced Office Manager is worth his or her weight in gold…

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Putting New Employees on the Job

Practice owners bring on new employees for a variety of reasons. Often, when practices are undergoing expansion of production and income, they require increased staffing…

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Did you hire the wrong person?

A recent survey conducted with practice owners across the US revealed that the number-one management problem they have is personnel issues. Among the issues mentioned by hundreds of owners surveyed were…

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Turn a 40+ hour week into a 30 hour week and stay profitable

Turn a 40+ hour week into a 30 hour week and stay profitable

Dealing with staff can often be a confusing and complex subject.  Certainly if a staff member was overtly unwilling, refusing to do what was expected, gossiping, constantly complaining and so on, this is a staff member you wouldn’t tolerate. On the other hand…

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The Responsibilities of Managers and Staff

Dealing with staff can often be a confusing and complex subject.  Certainly if a staff member was overtly unwilling, refusing to do what was expected, gossiping, constantly complaining and so on, this is a staff member you wouldn’t tolerate. On the other hand…

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Screening Applicants

Screening Applicants

Finding a new employee is a very time consuming process. To consolidate efforts and streamline the initial stage of the interview and selection process, have all of the applicants who meet the basic criteria…

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Dealing with a Problem Employee

Dealing with a Problem Employee

I received an email from a doctor having a staff problem. I replied to her and thought this might benefit some other people out there. Please see our discussion below: Hi Ken, As an employer, how can you tell your employee to stop his/her: gum smacking, not to laugh...

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Proper Case Presentation and Better Case Acceptance

Proper Case Presentation and Better Case Acceptance

We have found that doctors can lose thousands of dollars per month because they are unaware of some of the principles associated with proper case presentation and case acceptance. In addition, sometimes the best treatment planning and case presentation doesn’t result...

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