Employee dishonesty can take many forms. No one seems to be exempt, and tough economic times only make matters worse. Although embezzlement can happen at all levels, we have encountered a number of situations in small to medium sized companies where employees were...
Ensuring Staff Know What They Are Responsible For Having complete job descriptions act as policy for a practice. When a staff member is given a job to do that is not within the purview of their job description, it can create confusion within a practice. Approved job...
A Layperson’s guide to resolving conflict in the office By Daniel A. Bobrow, MBA President, American Dental Company Part one in a series of two articles Conflict is inevitable. As long as people possess the capacity for independent thought, there will be differences...
The personal interview represents the basic process to use for selecting the best available person for a job. Relying on the interview process for finding the right person demands that the interviewer possesses the necessary expertise for planning and conducting an...
It’s amazing how prevalent issues involving hiring and firing personnel can be across a spectrum of vocations. As probably the only practice management publication that conducts ongoing surveys of doctors in various healthcare professions, our surveys continue to...