How To Keep Your Team On-Task Over The Holidays

by | Nov 19, 2021 | Articles, Dentistry, Featured Dentistry, Featured Optometry, Featured Veterinary, Newsletter, Office Manager, Popular, Practice Areas, Quality of Life, Staff Management, Staff Training, Veterinary

The holiday season is here, and with it comes every distraction that could push your employees off-task. Candy, costumes, decorations, vacation…the list is endless. In this article, we’ll share the steps you should take to motivate & manage your team...

5 Biggest Mistakes Practice Owners & Managers Make In Handling Employees Over The Holidays

by | Nov 12, 2021 | Articles, Dentistry, Featured Dentistry, Featured Optometry, Featured Veterinary, Newsletter, Office Manager, Popular, Practice Areas, Quality of Life, Staff Management, Staff Training, Veterinary

The holidays can be a fun and festive time in your practice, but they also bring a few HR headaches to watch out for. Here are the most common mistakes to avoid this holiday season! Mistake #1 – No Written Time Off Policy Having written policy that provides the...
What is Your Responsibility to Your Staff?

What is Your Responsibility to Your Staff?

by | Sep 24, 2021 | Articles, Dentistry, Featured Dentistry, Featured Optometry, Featured Veterinary, Newsletter, Office Manager, Optometry, Popular, Practice Areas, Quality of Life, Staff Management, Staff Training, Veterinary

Just as your staff has responsibilities to you and your practice, you likewise have several responsibilities to your practice and staff. The complexity of active leadership can be best understood by breaking it down into its essential and integral parts: 1....

Did you hire the wrong person?

by | Aug 27, 2021 | Articles, Dentistry, Exit Strategies, Featured Dentistry, Featured Optometry, Featured Veterinary, Hiring, Newsletter, Office Manager, Optometry, Popular, Practice Areas, Quality of Life, Staff Management, Staff Training, Veterinary

A recent survey conducted with practice owners across the US revealed that the number-one management problem they have is personnel issues. Among the issues mentioned by hundreds of owners surveyed were: Procuring qualified personnel, Getting employees to perform...
Turn a 40+ hour week into a 30 hour week and stay profitable

Turn a 40+ hour week into a 30 hour week and stay profitable

by | Aug 6, 2021 | Articles, Dentistry, Exit Strategies, Featured Dentistry, Featured Optometry, Featured Veterinary, Hiring, Newsletter, Office Manager, Optometry, Popular, Practice Areas, Quality of Life, Staff Management, Staff Training, Veterinary

Do you ever get to the end of the day and realize that you didn’t get half of the things done that you intended to get done? Do you find yourself giving endless streams of orders and then having to spend time following up to make sure everything was really done? Do...

The Responsibilities of Managers and Staff

by | Jul 30, 2021 | Articles, Dentistry, Featured Dentistry, Featured Optometry, Featured Veterinary, Hiring, Office Manager, Optometry, Popular, Practice Areas, Quality of Life, Staff Management, Staff Training, Veterinary

Dealing with staff can often be a confusing and complex subject.  Certainly if a staff member was overtly unwilling, refusing to do what was expected, gossiping, constantly complaining and so on, this is a staff member you wouldn’t tolerate. On the other hand, what a...
How to Increase Your Collections

How to Increase Your Collections

by | Jul 9, 2021 | Articles, Collections, Dentistry, Featured Dentistry, Featured Optometry, Featured Veterinary, Office Manager, Optometry, Popular, Practice Areas, Staff Training, Veterinary

Accounts receivable and collection percentages are a subject that we hear about frequently. Every doctor has a different idea about what a good collection percentage is as well as how to collect money for services rendered. For example, I have talked to many doctors...

Resolving Negativity in Your Office

by | Jul 2, 2021 | Articles, Dentistry, Featured Dentistry, Featured Optometry, Featured Veterinary, Office Manager, Optometry, Popular, Practice Areas, Quality of Life, Staff Management, Staff Training, Veterinary

Since dealing with staff bickering and personality conflicts can be a major source of stress in an office, knowing how to deal with it can be extremely useful. When you let employee situations linger too long, bad things happen, and you can end up losing not only the...